NEON HOLIC

SHIPPING

Shipping is discreet, with no visible reference to "Honey Play Box®" or any other adult company!

Orders are shipped within 24 to 72 hours and typically take 3 to 7 business days for delivery. You must be over 18 to order from Honey Play Box®. By using this site, you confirm that you are over 18.

Important Shipping Information

1. Address Confirmation: Confirm your shipping address before checkout. We are not liable for shipping issues once the product leaves our facilities.
2. Return to Sender: Products returned due to unclaimed or incorrect addresses will be restocked, and a store credit minus shipping costs will be issued.
3. Lost Packages: We are not liable for lost, misdirected, or stolen packages but will help locate them. Report missing packages within 72 hours of confirmed delivery. (To file a claim with USPS, visit: https://www.usps.com/help/missing-mail.htm)

International Orders

1. Lubes and liquids cannot be shipped internationally.
2. Honey Play Box® is not responsible for fees, taxes, or customs issues.

Please note: Lubes and liquid products cannot be shipped internationally. If you purchase a gift set with a lubricant, we will contact you to replace the item. Honey Play Box is not responsible for any fees or taxes imposed by your country, including but not limited to customs fees/tariffs. We are not responsible if your products are turned away at customs if the government does not allow adult products to enter its borders, or if it is criminal to possess an adult product generally or specifically. Please research ahead on the policy of the country you are shipping to.

For Cancellation:

Don't hesitate to get in touch with Honey Play Box® at info@honeyplaybox.com within 24 hours to cancel your order. Orders are shipped on the same day, so cancellation becomes challenging once processed.

*Please note that we do not process cancellations on weekends.

If you are unable to cancel, you may consider declining the package upon delivery or following our return policy. Refunds typically take 3-7 business days, depending on your bank's transfer process.