Privacy Policy
This Privacy Policy describes how www.honeyplaybox.com (the "Site") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. HoneyPlayBox, a subsidiary of UC Global Trade Inc. (collectively "we", "us" or "our"), acts as a controller for the personal data we gather through your use of our Site.
Your privacy is important to us and we've developed this Privacy Policy (the "Privacy Policy" or "Policy") which sets out how we collect, disclose, transfer, and otherwise use (collectively, "Process") the personal data that you share with us. Please take a moment to read through this Policy in its entirety.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our processing of your Personal Information or you wish to submit a request to exercise your rights as set out in Your Rights and/or App Data Rights Sections below, you can do so by contacting us via email at info@honeyplaybox.com.
This Privacy Policy was created on April 15, 2024.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected: your web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for youand to perform analytics on Site usage to optimize our Site.
- Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Order information
- Examples of Personal Information collected: your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
Customer support information
- Purpose of collection: to provide customer support.
Source of collection: collected from you.
We only collect and process data about you were we have lawful bases. Lawful bases includes consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver services you have requested), and "legitimate interests" (such as to abide by a court order or third party subpoena).
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the "Your Rights" section below.
The foregoing will, however, not prevent us from retaining any Personal Information if this is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Selling Personal Information
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
There are certain exclusions to your right to erasure. Those exclusions include where retention is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, or for the establishment, exercise, or defense of legal claims.
We will not discriminate against you for exercising any of your rights. If you consider that our processing of your Personal Information infringes on data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
Cookies
Our Site makes use of cookies. A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the Site to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the Site, for instance whether it's their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
Name |
Function |
_ab |
Used in connection with access to admin. |
_secure_session_id |
Used in connection with navigation through a storefront. |
cart |
Used in connection with shopping cart. |
cart_sig |
Used in connection with checkout. |
cart_ts |
Used in connection with checkout. |
checkout_token |
Used in connection with checkout. |
secret |
Used in connection with checkout. |
secure_customer_sig |
Used in connection with customer login. |
storefront_digest |
Used in connection with customer login. |
_shopify_u |
Used to facilitate updating customer account information. |
Reporting and Analytics
Name |
Function |
_tracking_consent |
Tracking preferences. |
_landing_page |
Track landing pages |
_orig_referrer |
Track landing pages |
_s |
Shopify analytics. |
_shopify_fs |
Shopify analytics. |
_shopify_s |
Shopify analytics. |
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
_shopify_y |
Shopify analytics. |
_y |
Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
APP Data Rights
You have various rights regarding your data under applicable laws and regulations. If we are processing your data, you can utilize these rights. For instance, you may request access to your data, ask for its deletion, or withdraw your consent where applicable. Check the settings menus in our App to find options to exercise these rights or reach out to us at info@honeyplaybox.com. To learn more, please read on.
If we are processing your data, you have the right to:
Access, correct, or request the deletion of your data.
Request us to restrict our processing of your data.
Object to our processing of your data, especially if it's based on our legitimate interests or the legitimate interests of a third party.
Where technically feasible, request a copy of the personal data you provided to us in a machine-readable format.
If our processing is based on your consent, you also have the right to withdraw it at any time. If applicable, you can manage your advertising preferences in the app settings under "Terms & Privacy" or a similarly named option. Please be aware that we may continue processing your data despite your withdrawal of consent if we have a lawful basis for doing so.
To access or delete your data in our App, use the automatic tools provided in the app settings under "Terms & Privacy" or a similarly named option. On the same page, you can opt out of personalized offers where applicable. These tools are specific to each app, so submit your request separately for each. Use these tools for quicker and more reliable processing.
If you have an account across our Apps, use the automatic tools in the account settings to access data or request its deletion. These tools are specific to the account used across our Apps, separate from your account in each app. So, request access or deletion separately for each app. Use these tools for quicker and more reliable processing.
To exercise any of your rights, contact us at info@honeyplaybox.com. To fulfill email requests, we may need to confirm your identity, which may involve requesting additional information. For example, we may ask for detailed information about the account to confirm you as the account holder or acting on their behalf. We reserve the right to charge you a fee where permitted by law.
If you're unsatisfied with how we handled your request, you may appeal the decision through our internal process. Submit a new request, stating you wish to appeal an earlier decision, and that you're asking for consideration in line with our internal appeal process. Provide information to identify the earlier request and decision. Once submitted, we'll process your appeal as soon as practicable.
You also have the right to complain to your local data protection authority regarding our data processing. We encourage you to reach out to us first to address your concerns.
Data Security
We are committed to ensuring the safety of your Personal Information. We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. Our security measures include, but are not limited to, regular system and security assessments, secure access controls to limit data access to authorized personnel only, encryption of data transmission using secure protocols, periodic data backup and recovery procedures, and training of employees and contractors on data protection best practices.
While we take reasonable steps to secure your data, please note that no internet or electronic transmission or electronic storage method is entirely secure. Therefore, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the contact information provided below.
Disclaimer
We make every effort to ensure the accuracy, security, and protection of your Personal Information. However, no internet or electronic transmission or electronic storage method is entirely secure, and we have no control over third parties who intentionally or unintentionally acquire your Personal Information.
We shall not be liable for any loss of damages of whatever nature (direct, indirect, consequential or other) whether arising in contract, tort or otherwise, which may result of your use (or inability to use) our website or app, or from your use of (or failure to use) the information on our website or app.
Our website or app provides links to other websites owned by third parities. The content of such third party sites is not within our control, and we cannot and will not take responsibility for the information or content thereon. Links to such third party sites are not to be taken as an endorsement by us of the third party site, or any products promoted, offered, or sold on the third party site, not that such sites are free from computer viruses or anything else that has destructive properties. We cannot and do not take responsibility for the collection or use of personal data from any third party site. In addition, we will not accept responsibility for the accuracy of third party advertisements.
We further disclaim any responsibility for the accuracy of the content on our website or app. User assumes all risks of viewing, reading, using, or relying on this information. Unless you have formed an express contract to the contrary with us, you have no right to rely on any information contained on our website or app as accurate. We make no such warranty.
We further disclaim any and all harm caused to your computer, device, or software from interacting with our website or app or their contents. User assumes all risks of viruses, worms, and other corrupting factors. We assume no responsibility for damage to computers, devices, or software from a user which communicates corrupting code or data that is inadvertently passed to the user. User views and interacts with our website or app at his or her own risk. We further make no warranty that downloads are free of corrupting computer codes, including but not limited to viruses and worms. User downloads information from our site or app at his or her own risk.
User forever waives all rights to claims of damages of any and all description based on any causal factor resulting in any possible harm, no matter how heinous or extensive, whether physical or emotional, foreseeable or unforeseeable, whether personal or business in nature.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law principles.
Amendments to the Privacy Policy
From time to time, we have the right to modify this Privacy Policy. You will able to consult our Privacy Policy on our website or app.
Acceptance to this Privacy Policy
By using our website, app, and services, you acknowledge that you have read, understood, and agree to our Terms and Conditions and our Privacy Policy.
Language
In the event of discrepancies or conflicts between translations of this Privacy Policy, the English version shall prevail.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@honeyplaybox.com or by mail using the details provided below:
(a) by email: info@honeyplaybox.com
(b) by post: 14225 Telephone Ave, Unit D-E, Chino, CA 91710, United States; or
(c) by telephone: +1 (909) 364-9922
Further questions and how you can make a complaint
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/
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Honey Play Box® © 2024 UC GLOBAL TRADE INC. All rights reserved. Except as provided above, no part of this Site or app may, without UC GLOBAL TRADE INC.'s prior written consent, be reproduced, redistributed, published, copied, or duplicated in any form, by any means.